About MicroLAN Solutions
Who we are
We are a diversified technology company delivering ICT infrastructure, cybersecurity and software solutions to organisations that cannot afford downtime.
Vision
To achieve distinct leadership in information, communication and technology in every field we choose to play in.
Mission
To deliver world-class ICT solutions that make a real difference in human endeavour, while conserving the environment we all share.
Our Statement
These commitments shape how we hire, how we serve and how we conduct ourselves.
Our People
Our team is self-driven, curious and determined. We reward performance holistically through training, mentorship and genuine career progression on merit.
- Integrity, civility and openness in every interaction
- Innovation, involvement and organisational flexibility
- Diversity of people, ideas, cultures and disciplines
- Continuous certification and vendor-led training
Our Customers
We invest deeply in the technologies our customers depend on, so that our advice is grounded in genuine need & expertise rather than product catalogues.
- World-class products matched to your actual need
- Partnership over transaction
- Responsive and helpful service
- Quality assured from start to finish
Our Suppliers & Ethics
We are a valued customer to our suppliers and a responsible participant in every community we operate in.
- Fairness, respect and honoured commitments
- Compliance with law, professional ethics and regulation
- Responsible contribution to local communities
- Conservation of natural resources and the environment
Core Values
From our founding in 2019, these seven principles have governed the way we work.
Integrity
We give honest advice, clear expectations and transparent recommendations at every stage.
Professionalism
We bring disciplined expertise and respect to every engagement from consultation to support.
Commitment
We stay accountable to the work and the relationship, seeing each engagement through to a dependable outcome.
Excellence
We pursue high standards in the solutions we deliver and the experience we create for our clients.
Team Work
We work closely with clients, partners and colleagues to solve complex challenges together.
Innovation
We apply practical new ideas and evolving technology to keep our clients ready for what is next.
Customer Care
We listen carefully, respond promptly and build lasting partnerships around the needs of each client.
How we work
We walk with you from discovery to successful solution implementation and maintenance.
Discovery
We look at your needs, current setup, constraints and the bottlenecks standing in the way.
Design
We build a tailored proposal around the right scope, solution and budget for your organisation.
Implementation
We can demonstrate or pilot the approach first, then install, configure and set up the approved solution.
Maintainenance
After implementation, agreed-period support and maintenance help the system settle into your operation.
Frequently asked questions
Services & Capabilities
Process & Timelines
Business Continuity
Support & Maintenance
If you have any more questions, reach out to us on any of our various channels.
Now you now know who we are.
Tell us what you need and we'll tell you how we can help.